Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

Texas Pros Network (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website texasprosnetwork.com.

Information We Collect

Personal Information

When you use our services, we may collect personal information that you voluntarily provide, including:

  • First and last name
  • Email address
  • Phone number
  • Home or property address
  • Service type requested
  • HVAC system information (brand, model, serial number)

Information for Contractors

If you apply to join our contractor network, we may also collect:

  • Company name and address
  • Trade specialties
  • Insurance information
  • Service area (ZIP codes)
  • Number of technicians

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Match you with qualified contractors in your area
  • Process and respond to your quote requests
  • Process contractor applications
  • Communicate with you about your requests
  • Improve our website and services
  • Send relevant service-related communications
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Contractors in our network who can service your request
  • Service providers who assist in operating our website
  • Analytics partners to help us understand website usage
  • Legal authorities when required by law

We do not sell your personal information to third parties.

Third-Party Services

Our website uses the following third-party services:

  • Google Maps for address autocomplete functionality
  • Google Analytics for website usage analysis
  • Hotjar for understanding user behavior on our site
  • Facebook/Meta Pixel for advertising measurement

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: